Privacy Policy

At Cremova , we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard the information you provide when using our website and services.

1. Information Collection

  • We collect information you provide directly to us, such as when you create an account, place an order, or contact customer support. This may include your name, email address, phone number, and shipping address.
  • We also collect information about how you use our website, such as the pages you visit and the actions you take.

2. Use of Information

  • We use the information we collect to provide the services you request, such as processing orders and shipping updates.
  • To enhance your experience on the website and improve our services by analyzing your preferences and site usage.
  • To communicate with you via email or phone about orders, promotions, and service updates.

3. Information Sharing

  • We do not share your personal data with third parties, except when necessary, such as with shipping companies for order fulfillment or when required by law.
  • We may share your information with trusted partners to help improve our services, without disclosing any personally identifiable details.

4. Information Security

  • We take all necessary security measures to protect your personal data from unauthorized access, alteration, or disclosure.
  • We use security technologies like encryption and firewalls to ensure the safety of information on our systems.

5. User Rights

  • You have the right to access, update, and request deletion of your personal data. You can do so by contacting our customer service team.
  • You can also control receiving marketing communications by adjusting your account settings.

6. Privacy Policy Updates

  • We may update our privacy policy from time to time. You will be notified of any significant changes by posting the updated policy on our website.

7. Contact Us

  • If you have any questions or concerns about our privacy policy, please contact us via the “Contact Us” section on our website.