Exchange and Return Policy

At Cremova , we strive to ensure your complete satisfaction with our products. If you are not satisfied with your purchase for any reason, you can easily request an exchange or return under the following policy:

• Exchange and Return Period : You can request an exchange or return within 14 days from the date of receiving your order.
• Exchange and Return Conditions :
  • The product must be unused, in its original condition, with complete packaging and all accessories included.
  • Products showing signs of use or damage will not be accepted.
• Exchange and Return Process :
  • Please contact our customer service team to submit an exchange or return request.
  • Once approved, you will receive instructions on how to return the product.
• Refund : The amount paid will be refunded once the product is received and inspected to ensure it meets the return conditions. Refunds may take a few business days to reflect in your account.

If you have any questions, please feel free to contact us, and we will be happy to assist you.